Sunday, September 17
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Session Title |
5:30 PM - 9:00 PM
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Evening Jazz and Riverboat Cruise
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Monday, September 18
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Session Title |
9:30 AM - 10:30 AM
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WOMEN IN PARKING Charity Kick-off Event
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10:30 AM - 5:30 PM
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Registration Open Monday
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11:00 AM - 11:45 AM
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DEI Toolkit Series: Core 1 Topic Developing a DEI Program
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Digital Wallets: How These Payment Platforms are Changing Parking
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11:00 AM - 12:00 PM
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WOMEN IN PARKING Opening Program: Take the Doughnut: How to Go After What You Want
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11:00 AM - 2:30 PM
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DEI Certificate of Achievement
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12:00 PM - 1:00 PM
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Speaking Up or Speaking Out: Overcoming Implicit Bias in the Workplace
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1:00 PM - 1:45 PM
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Bending the Curb: How Bend, Oregon Manages the Curb, Parking and Congestion
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Digital Tipping 101: What Every Parking Organizations Need to Know
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Real Estate Trends Shaping Parking
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Stepping Up: How to Successfully Manage the Leadership Role
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2:00 PM - 2:45 PM
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Citation Management: Compliance-Based Enforcement Through Effective Technology
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Loss Prevention and Enforcement – Using Real-Time Data to Drive Revenues
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NPA Futures 2023: Electrification
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Origin Stories: My Career in Parking
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2:00 PM - 3:00 PM
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Leading Thru the Experience of Others: Why Mentorship Matters
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3:00 PM - 3:45 PM
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RFP Management 2.0: Getting in the Room and Closing the Deal
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3:00 PM - 4:30 PM
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Women in Parking Accelerate Forum
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6:00 PM - 8:30 PM
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Taste the Big Easy New Orleans Culinary
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Tuesday, September 19
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Session Title |
7:30 AM - 5:30 PM
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Registration Open Tuesday
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8:00 AM - 8:45 AM
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DEI Toolkit Series: DEI Core 2 Topic Managing DEI Programs
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Reinventing the Parking Structure: How Mobility Trends are Impacting Design
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Smart Cities - Setting the Stage for Mobility
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9:00 AM - 9:45 AM
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Leveraging Technology & People to Drive Exceptional Experiences
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The New Normal: Generating Revenue in The Post-Pandemic Market
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Top-Flight Service: How LAX Reimagined the Passenger Parking Experience
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10:00 AM - 11:00 AM
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2023 NPA Keynote Speaker Robyn Benincasa
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11:00 AM - 11:45 AM
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Campus Transportation Management: Future Trends 2030
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First Class Service: How to Build a Service Based Culture Organization
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NPA Futures 2023: Digitization
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Regional & Family Parking Operator Peer Network
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Valet Operations: Teams, Trends, and Hi-Touch Service
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12:00 PM - 1:30 PM
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2023 NPA Awards Program Luncheon
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1:30 PM - 5:30 PM
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Expo Hall Tuesday
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2:00 PM - 5:00 PM
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Facility Tour - New Orleans City Tour
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2:30 PM - 3:30 PM
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Meet NPA Leaders & Resources at NPA Central
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Wednesday, September 20
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Session Title |
7:30 AM - 4:00 PM
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Registration Open Wednesday
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8:00 AM - 8:45 AM
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DEI Toolkit Series: DEI Core 3 Topic Success Metrics and Compliance Challenges
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Dimensions in Parking 6th Edition: Early Access and Sneak Preview
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The Rise of Mechanical and Automated Parking
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9:00 AM - 9:45 AM
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DEI Toolkit Series: As a Manager Learn How to Enact an Inclusive Talent Policy
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Fair Play: DEI, RFPs, and What You Need to Know About the Public Sector Bid Process
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Making a Statement: How Facility Branding Can Drive Volume, Revenues, and Client Satisfaction
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NPA Futures 2023: Personalization
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9:00 AM - 12:00 PM
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Facility Tour - University/Campus Property: Tulane University
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10:00 AM - 2:00 PM
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Expo Hall Wednesday
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11:00 AM - 11:45 AM
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Meet NPA Leaders & Resources at NPA Central
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1:00 PM - 5:00 PM
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Parking Maintenance Certificate Program
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2:00 PM - 2:45 PM
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Cracking the Branding Nut: Tactics For Developing a Killer Brand
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Curb Management: New Rules of the Road
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Reinventing Parking Management
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2:00 PM - 3:45 PM
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DEI Young Leaders Getting Ahead in Parking: People & Performance Q&A
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3:00 PM - 3:00 PM
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Automated Parking Guidance Systems (APGS) - Learnings from Real-Life Projects
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3:00 PM - 3:45 PM
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Back to the Future: What I got Right (and Wrong) about Parking
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Plugged In: What Every Parking Operator Needs to Know About EV’s
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7:00 PM - 9:30 PM
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Ghost Hunters Tour
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Thursday, September 21
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Session Title |
9:00 AM - 12:00 PM
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Expo Hall Thursday
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Registration Open Thursday
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9:30 AM - 10:30 AM
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NPA Peer Network and Members’ Meet-up
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